Field note / branding / brand identity / design process
The Brand Audit: Where to Start Before Redesigning Anything
A thorough brand audit before any redesign work prevents expensive mistakes and reveals what's actually worth keeping.
- Published
- Oct 17, 2024
- Length
- 3 min read / 520 words
- Topics
- branding, brand identity, design process
The most common mistake in brand redesign projects is starting with design exploration before completing a thorough brand audit. You can't make good decisions about what to change without first understanding what exists, what's working, and what problems you're actually solving.
A brand audit takes time. It's worth every hour.
What a Brand Audit Covers
Asset inventory: What brand assets currently exist? Logo files (in what formats, at what quality, in how many versions), brand guidelines (do they exist? are they current? do people use them?), typography files (are they licensed correctly?), photography libraries, templates. The inventory often reveals surprises: conflicting logo versions in active use, unlicensed typefaces, guidelines that were produced years ago and haven't been updated since.
Application audit: How is the brand actually being applied across touchpoints? I collect examples of every brand touchpoint: website, social media profiles, printed materials, signage, email communications, presentations, merchandise. This is often illuminating and sometimes alarming.
Consistency assessment: Across all the applications collected, how consistently is the brand being applied? Where are the biggest deviations from any stated guidelines? Are there patterns to the inconsistency — specific touchpoints that are consistently off-brand, or specific types of violations that recur?
Recognition and equity assessment: What recognition does the existing brand have? What associations do target audiences make with the brand as it currently stands? What equity — positive associations, recognition value — would be lost in a full rebrand? Stakeholder interviews or more formal brand research can answer these questions.
Competitive context: How does the brand currently sit in the competitive landscape? What do competitors' brands look like? Does the existing brand differentiate clearly, blend in, or (worst) look like it belongs to a different category?
What the Audit Reveals
The audit typically reveals one of a few situations:
The brand is fundamentally sound but poorly applied. The logo is good, the concept is right, but the guidelines aren't being followed and the touchpoints look inconsistent. In this case, the work is guidelines improvement and internal brand management, not a redesign.
The brand has equity but needs evolution. The core brand concept is still right, but the execution feels dated, or the brand has outgrown some of its original constraints. Evolution — refinement within the existing identity — is more appropriate than replacement.
The brand has specific problems that need to be addressed. The mark doesn't scale, or the color is outside gamut in print, or the typeface has been discontinued. These are specific problems with specific solutions.
The brand is genuinely broken. Wrong concept, wrong audience, wrong competitive position, wrong personality. A full rebrand is justified.
Presenting the Audit
I present the audit findings as a structured document with clear takeaways: what's working (worth preserving), what's broken (needs change), and what the specific problems are that any new brand work needs to solve. This document is the brief for the redesign work — it's the diagnosis before the prescription.
Without it, redesign work is guesswork.