Indexwriting
Writing indexNote / Jul 22, 2024

Field note / branding / brand identity / brand guidelines

Brand Guidelines: Writing Them So People Actually Use Them

A brand guidelines document that sits on a server unread is a waste of everyone's time — here's how I write them to get used.

Published
Jul 22, 2024
Length
3 min read / 587 words
Topics
branding, brand identity, brand guidelines

I've seen brand guidelines documents that run to 300 pages. I've also worked with companies where the 300-page document is the reason nobody follows the brand — it's too dense, too comprehensive, too intimidating to consult in the middle of a real project. The guideline has become an obstacle to the thing it was supposed to enable.

Writing effective brand guidelines means understanding that the document is a tool, not a monument.

Who Actually Uses Brand Guidelines

The first question I ask before writing a guidelines document is: who is this for? The answer is almost never "a sophisticated design team with deep brand knowledge." It's usually: in-house coordinators, junior designers, external agencies who've never worked with this brand before, vendors producing merchandise, printers, developers building marketing sites.

The guidelines document has to work for the least experienced person who will consult it, while being specific enough to be genuinely useful to the most experienced.

Structure That Actually Works

The documents I write have a consistent structure:

Brand Overview: One page. What is this brand, who is it for, what does it stand for? Not a brand strategy dissertation — a clear, usable orientation.

Logo System: Every configuration, every approved color variant, with clear labels. One section on what to do, one section on what not to do (with real examples of the actual mistakes people make with this specific brand, not generic violations).

Color Palette: Every color with all specifications: Pantone, CMYK, RGB, HEX. A section on primary vs. secondary usage. Notes on what to do when exact match isn't achievable.

Typography: Every approved typeface, with usage hierarchy and license information. Examples of correct application. How to access the typefaces. What the approved substitutes are for environments where the primary typefaces aren't available.

Photography/Imagery Direction: What it looks like and what it doesn't look like. Real examples from the brand's own archives if available.

Application Examples: Real applications — not mockup-of-a-mockup renderings, but actual deployed brand examples. Business card. Email signature. Social post. The things people will actually have to produce.

Be Specific About Violations

Generic "do not distort the logo" instructions are useless because every designer knows not to distort logos. The violations that happen in real life are more specific: using the horizontal lockup in a tall narrow space, using the logo at too small a size to be legible, placing the full-color logo on a dark background without using the reversed version, using the brand font for body copy in a context where it's not licensed.

I include specific, real violation examples derived from actual mistakes that have happened with this brand or are likely to happen given its applications. This is more useful than generic guidance.

The Quick Reference

At the end of every guidelines document, I include a one-page quick reference. Logo, colors, fonts — the essentials on a single page that can be pinned up or kept in a working folder. This is the page that actually gets used day-to-day.

The full document is for onboarding. The quick reference is for working.

Version and Maintenance

Guidelines documents need version numbers and dates. Brands evolve. Guidelines get updated. If the document doesn't have a version identifier, nobody knows which version they're looking at and whether it's current. I include a version number and date on the cover and in the footer of every page.