Field note / branding / brand identity / process
How I Read a Brand Brief Before Starting Design Work
The questions I ask myself before touching a design tool on any branding project.
- Published
- Sep 05, 2022
- Length
- 3 min read / 543 words
- Topics
- branding, brand identity, process
The brief is not the answer — it's the starting point
Every branding project I've worked on started with a brief. Some were thorough, thoughtful documents that gave me a clear picture of the business, its audience, and its ambitions. Others were three sentences on a napkin. In both cases, the brief was not the answer to the design problem — it was the raw material I needed to find the answer.
The skill of reading a brand brief is the skill of extracting what matters and identifying what's missing.
The business question first
Before I think about any visual direction, I try to answer one question from the brief: what business problem is this brand meant to solve? Not "what should the logo look like" — what is this company actually trying to accomplish, and how does their brand positioning serve that goal?
A rebrand for a company that's trying to move upmarket has a completely different brief problem than one that's trying to appeal to a younger demographic, even if both briefs describe wanting a "modern, sophisticated" identity. Modern and sophisticated mean different things to a luxury goods buyer and to a 24-year-old consumer. The business context is what disambiguates them.
Who is this brand actually for?
The audience section of most briefs is the weakest part. "Adults 25-45 with disposable income" is not an audience — it's a demographic. I push for specificity: what does this person value, what are they suspicious of, what alternatives to this brand are they currently using, and what would make them choose this brand instead?
When I get a brief with a weak audience description, I do my own research. I look at the competitive landscape. I find the brand's existing customers and read reviews, social media comments, testimonials. I'm looking for the language people actually use when they talk about this category — that language often becomes the foundation for the brand positioning and voice.
What the brief is afraid to say
The best information in a brief is often what isn't there. When a brief spends three paragraphs describing visual references and half a sentence on the brand's actual differentiation, I know the company hasn't done the positioning work yet. When a brief describes the target audience as "everyone," I know I'm going to need to push back on that.
I make notes on every brief about what I'll need to clarify in the kickoff conversation. Not as criticism of the brief's quality — as a genuine attempt to fill in the gaps before I start working. Starting design work with unresolved strategic questions produces design work that needs to be redone.
The constraint inventory
Before I start designing, I take a complete inventory of constraints: budget, timeline, applications the identity will need to cover at launch, technical limitations (print production constraints, embroidery limitations, digital size restrictions). These constraints shape the design problem.
A logo that needs to be embroidered on hats has different design requirements than one that only lives digitally. A brand identity that needs to work on packaging has different color complexity requirements than one that's purely B2B digital. Constraints are information, not obstacles.